We collect information that you provide directly to us, including:
Account Information: Name, email address, phone number, and business details.
Business Data: Data you upload or integrate (e.g., from CRM platforms like GoHighLevel or Microsoft Power Automate) to enable AI processing.
Usage Data: Details about how you interact with the app, including device information, IP addresses, and log files.
We use the collected data to:
Provide, operate, and maintain iThryvAI services.
Train and refine AI models specifically for your business automation needs.
Process transactions and send related information, such as confirmations and invoices.
Send technical notices, updates, and support messages.
AI Training: We may use anonymized metadata to improve our automation algorithms. We do not sell your specific business data to third parties.
Third-Party AI Services: iThryvAI may utilize third-party AI processors (such as OpenAI or Anthropic). Data sent to these processors is encrypted and handled according to their respective enterprise privacy standards.
We only share your information in the following circumstances:
With Your Consent: When you link third-party apps (e.g., UiPath or CRM tools).
Legal Requirements: If required by law or to protect the rights and safety of 2AutomateAnything.
Service Providers: With vendors who perform services for us (e.g., cloud hosting, payment processing) under strict confidentiality agreements.
We implement industry-standard security measures, including SSL/TLS encryption, to protect your data. However, no electronic transmission over the internet can be guaranteed 100% secure.
Retention: We store your data as long as your account is active or as needed to provide services.
Your Rights: Under Australian Privacy Principles (APP) and international standards (like GDPR), you have the right to access, correct, or delete your personal information.
Account Deletion: You can request account and data deletion at any time via the app settings or by contacting our support team.
Permissions: The app may request access to your camera, storage, or contacts. These are only used when explicitly triggered by you for business automation tasks.
Tracking: We do not track your activity across third-party apps for advertising purposes without your explicit "Opt-In" consent.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions or concerns about this Privacy Policy, please contact us at:
2AutomateAnything
Email: [email protected]
Address: Sydney, NSW, Australia